About
Decipha has over a decade of experience in helping organisations better manage their incoming information.
Our solutions range from simple mailroom management through to advanced electronic services which capture, process and deliver information to clients without further processing required. These solutions are all crafted from a range of service options for our clients to choose from.
Our aim is to deliver customised inbound information management solutions to help your organisation to:
- Minimise Costs – through streamlining current processes, automating a range of manual processes, and delivering straight through processing solutions
- Improve Efficiencies – which can include earlier receipt of information into your systems, reduced processing requirements for your staff, and faster payment cycles
- Mitigate / Minimise Risk – through assurance of business continuity, scalability, and flexibility to meet with your changing information processing needs
- Meet Your Compliance Requirements – including taking reasonable steps to adhere to security, legal, and contractual obligations
- Achieve Environmental Benefits – through the use of environmentally responsible work practices, and electronic processing to reduce paper consumption.
Decipha’s origins trace back to 1996 when we were established as a division of Australia Post to deliver outsourced mailroom services. We became an independent entity in 2002, when emerging electronic technologies and processes began to impact on how organisations received and processed information.
A true pioneer in the Australian market, Decipha has since built a strong suite of electronic services, and a base of long term, satisfied clients.
Today, Decipha employs more than 650 staff and offers national service capability to more than 130 customers via six service facilities.