From simple mailroom management to advanced electronic services, we develop customised solutions to collect, process and deliver your organisation’s incoming information, with a focus on:

    • Improving efficiencies, through earlier receipt of information into your systems, reduced processing requirements for your staff, and faster payment cycles


    • Enhancing the customer experience, through the use of easier, more accessible online forms to streamlining data collection


    • Minimising costs, by streamlining current processes, automating manual processes, and delivering straight-through processing solutions


    • Mitigating and minimising risk, by assuring business continuity, scalability, and flexibility to meet your changing information needs


    • Meeting your compliance requirements, by helping you adhere to security, legal, and contractual obligations


    • Achieving environmental targets, through paperless processing and environmentally responsible work practices


Decipha, a business of Australia Post, was established in 1996 to deliver outsourced mailroom services. Since 2002, we’ve pioneered the development of electronic information processing technologies and services in Australia, building a base of long term, satisfied clients. Today, we employ more than 650 staff and offer national service capability to more than 100 customers.