How we do it

At Decipha, we know data quality, timeliness, error-free performance and cost efficiency are critically important to business and government enterprises. We also understand that every organisation has its own requirements when it comes to managing incoming information.

Our qualified and experienced team of implementation experts works closely with you to understand your business operations, develop solutions, oversee implementation, and provide IT and operational support.

Our dedicated resources and commitment to targeted service delivery frameworks with formal service level agreements, ensure services are delivered how and when you need them.

With seven specialist processing facilities in six states and territories across Australia, we have a national footprint, supported by partner networks in Australia and internationally, linked by WAN to improve processing times, reduce costs and provide quality assurance.

Our secure infrastructure incorporates strict risk management methodologies across our facilities, systems and staff.

Decipha is a fully owned private business of Australia Post, (one of Australia’s most trusted brands), enabling it to leverage the full range of Australia Post products and services to create integrated solutions.