Legal
1. Introduction
Decipha Pty Ltd (ABN 31 100 126 396) (“Decipha”) respects and upholds your rights to privacy protection under the National Privacy Principles contained in the Privacy Act 1988 (“Privacy Act”) and any similar state or territory legislation applicable to Decipha's operations.
This policy describes how we manage any personal information we have about you.
2. What information do we collect and store?
As a customer of Decipha, you may be asked to submit personal information to Decipha orally, by email, in online form via Decipha's website (www.decipha.com) (”Site”) or in hard copy form. The information submitted or sent electronically is received by our network and stored in our database. The information provided orally is also stored in our database. Hard copy information is held within secure files on our business premises.
In providing Decipha with information, sending Decipha an email, completing an online form or providing hard copy information, you consent to Decipha using any personal information within our organisation for the purposes for which that information is collected, including responding to queries, re-publishing information on our site, and compilation of databases and research for marketing purposes.
2. How do we use the information we collect?
The information we collect is used to provide Decipha's services. Subject to the circumstances described below, Decipha will not disclose personal information about you to any person, except on a confidential basis to agents that we use in the ordinary operation of our business, such as for data processing, printing or mailing.
Decipha from time to time passes on de-identified information in statistical or demographic form to third parties and government departments.
Decipha may use the personal information provided to send newsletters outlining news, services or events. Such newsletters will contain instructions as to how receivers are able to unsubscribe from the mailing list.
Except as outlined above, Decipha will not sell, trade or disclose any personal information to any third party without consent or unless we are required by law to do so.
Decipha reserves the right to modify the information, collate, edit or track personal information in order to improve our services or if required by law.
At any time you may opt out of receiving any communications from us (other than as required for the operation of our business, e.g. regarding payment of your account).
3. Security, Quality and Accuracy of information
Decipha endeavours to keep personal information up to date and accurate. Please let us know if you become aware of any details accidentally recorded incorrectly in an email, in an online form, or in hard copy. Decipha will endeavour to correct personal information within three business days of receiving a written request.
Whilst Decipha will take all due care in protecting the security, confidentiality and privacy of the information submitted, we cannot guarantee that systems will be completely free from third party interception or damage to information transmitted by email which is caused by viruses.