Decipha offers a hosted intelligent online forms solution for clients as a means of capturing data via the internet.
Our intelligent online form solutions will enable your customers to submit their information online and can provide a number of features to enhance their submission experience including:
- Security: Customers can complete the forms via a secure login, with agreed security applied to the forms / portal.
- Field pre-population: (using a back-end database) arrangements can be made so certain fields can be pre-populated based on the entry of particular customer information to save the customer time.
- Field calculation: the form can be set up to undertake calculations of cost on behalf of the customer, saving customer time and preventing mis-calculation.
- Completion wizards: online wizards can be provided to help guide customers through to the correct completion of the forms, preventing incomplete / inaccurate forms being submitted.
- Status Updates: where appropriate processing feeds are available, the solution could also provide customers with online updates as to the status of their form submission.
Our portal solution also delivers a range of benefits directly to our clients including:
- Security – as Decipha would host and provide the security behind the form, preventing any potential hacking into your back end systems.
- Ease of management – as Decipha’s experienced in-house team would manage the design, implementation and maintenance of the forms.
- Process Consistency - Information collected via these online forms would be ingested into the same Decipha single system used to process other versions of the form received by mail, fax and email.