Are you just starting out on a digital transformation journey or have you already made headway into electronic document processing?

We understand that every organisation has its own requirements when it comes to managing inbound information, and we tailor our solutions accordingly.  We will work closely with you to design a results-driven solution which leverages our capabilities across three core activities:

Collect

We collect your inbound information via physical mail (GPO/Street/DX), email, fax, SMS, online forms, payments and third party data feeds.

Process

We capture, extract and validate data, images and banking information to meet your requirements.  Our focus is to automate the workflow to remove manual touch-points.

Deliver

We deliver processed information to your business system, online repository or partners within the timeframes you require.

We know that quality, accountability and value for money are critical to business and government enterprises.  That’s why we maintain a completely in-house servicing approach, with all of our staff, processes and facilities located within Australia.

Furthermore, as a business of Australia Post, we are unique in our ability to offer the full range of Australia Post products and services, all through a single provider.  This, combined with our significant regional presence, ensures you will enjoy integrated end-to-end services, with the quality and control that comes from one overarching agreement.