Creating inbound information management solutions for today’s business challenges

Inbound Information Management Solutions

Our solutions

From onsite mailroom management through to automated document processing, we help you make sense of your inbound information so it can be managed more efficiently at a lower cost.

Creating inbound information management solutions for over 25 years

Are you just starting out on a digital transformation journey or have you already made headway into electronic document processing?

We understand that every organisation has its own requirements when it comes to managing inbound information, and we tailor our solutions accordingly.  We will work closely with you to design a results-driven solution which leverages our capabilities across three core activities:


Send mail

We collect your inbound information via physical mail (GPO/Street/DX), email, fax, SMS, online forms, payments and third party data feeds.



We capture, extract and validate data, images and banking information to meet your requirements.  Our focus is to automate the workflow to remove manual touch-points.


Deliver data via email or SFTP

We deliver processed information to your business system, online repository or partners within the timeframes you require.

News and insights

Check out our latest ideas and research on managing inbound information in the digital age.

Our latest ideas and research on managing inbound information in the digital age.

A completely in-house servicing approach

We know that quality, accountability and value for money are critical to business and government enterprises.  That’s why we maintain a completely in-house servicing approach, with all of our staff, processes and facilities located within Australia.

Furthermore, as a business of Australia Post, we are unique in our ability to offer the full range of Australia Post products and services, all through a single provider.  This, combined with our significant regional presence, ensures you will enjoy integrated end-to-end services, with the quality and control that comes from one overarching agreement.    

Recognised for customer excellence

We were honored to receive the Lifetime Achievement Award for the Asia Pacific region at the Kofax Accelerate 2021 virtual conference. 

Thank you to Kofax for hosting the Customer Excellence Awards for Digital Workflow Transformation, and to our valued customers for your loyalty and support.

Decipha receives a Kofax customer excellence award

Quality you can count on

iso 9001 logo
iso 14001 logo
Be part of the discussion around digital transformation

Join us on LinkedIn

Be part of the discussion around digital transformation

Want to know more?

Talk to us about taking your business forward.