From simple mailroom management through to automated digital solutions

At Decipha, we understand that every organisation has its own requirements when it comes to managing inbound information, and we tailor our solutions accordingly.

Working closely with our customers, we design results-driven solutions which leverage our capabilities across three core activities: Collect, Process and Deliver.




We collect inbound information via physical mail (GPO/Street/DX), email, fax, SMS, online forms, payments and third party data feeds




We capture, extract and validate data, images and banking information to meet your business requirements, with a focus on process automation




We deliver processed information to business systems, online repositories or organisations within predetermined time-frames

A completely in-house servicing approach

We know quality, timeliness, error-free performance and cost efficiency are critically important to business and government enterprises.  That’s why we maintain a completely in-house servicing approach, ensuring our customers benefit from end-to-end consistency, control and accountability.

All of our staff, processes and facilities are located within Australia.  In addition, as a business of Australia Post, we are able to leverage the full range of Australia Post products and services to create completely integrated end-to-end solutions.

Consultancy presales

Consultancy / Pre-Sales

Professional Services

Professional Services


Training and day-to-day support

Account Management

Account Management