Check out our latest ideas and research on managing inbound information in the digital age.


We were honored to receive the Lifetime Achievement Award for the Asia Pacific region at the Kofax Accelerate 2021 virtual conference.
Thank you to our global technology partner Kofax for hosting the Customer Excellence Awards, and to our valued customers for your loyalty and support.
News and insights – digital transformation

Was 2020 the year you implemented a digital mailroom?
If so, you will already be aware of the benefits which can be achieved through inbound mail digitisation. But where to from here?
In this article we share some ideas on adding value to your solution, ensuring it continues to deliver efficiencies in the years to come.

Four business processes that are ideal to automate now.
Embracing digital transformation and empowering your employees with the right tools will position your organisation for success.
In this article we explore four business processes we can automate to accelerate your organisation’s performance in the years to come.

The value of mail digitisation in a pandemic and beyond.
In 2020, the COVID-19 pandemic turned entire workforces into virtual teams. As a result, organisations had to find new ways to distribute inbound mail to the right people and functions.
Here’s how Decipha stepped-in to offer a digital mail solution.

How Queensland took its fishing permits into the 21st century.
No more manual data entry or chasing payments.
Learn how Australia Post’s digital permit solution, which includes Decipha online forms, saved Queensland’s Department of Agriculture and Fisheries “at least one staff member” in admin time.
