Decipha manages the entire online form lifecycle – from initial design and development through to hosting and version control 

We know that data processing accuracy, speed and cost efficiency are important to organisations of all sizes.  Our online form capability is the result of over 20 years’ experience in designing and processing forms which enable individuals and organisations to apply for products or services online, at their convenience. 

Our unique understanding of how to optimise a form design – backed by our workflow automation technology – ensures fast and error free form processing, with no manual data entry and an enhanced end-user experience. 

Cost Reduction & Efficiency

  • Transfer data entry requirements to user

  • No need to capture handwritten data

  • Remove paper and eliminate risk of paper loss / damage

  • Real time database cross referencing, backend identity checks & payments to ensure accurate data

  • Deliver fast outcomes

Flexibility & Customisation

  • Consultative and interactive HTML form design process

  • Modern design templates which are customised as per brand and style requirements

  • In-house development and local helpdesk

  • Ability to map pre-population data

Robust Security Controls

  • High system availability (99.9% uptime)

  • Active / active load balanced platform

  • All data housed within Australia

  • Compliance with Web Content Accessibility Guidelines (WCAG)

  • Secure image and data transfer to your business systems

Enhanced Customer Service

  • Interactivity: pre-population, hover help messages and auto-lookups

  • Add attachments & digital signatures

  • Auto-notifications via SMS and/or email

  • Access, save and edit via website, intranet or our cloud platform

  • Pay online and print or save receipts